Basics of Improvement Science (WALH1019)

Participants will understand and apply the principles of improvement science- an applied science method used in healthcare and education to solve problems or improve results of a system. The phases of the improvement science process will be explored along with the roles of specific tools used in each phase to guide the process such as fishbone diagrams, systems maps, run charts and driver diagrams. By focusing on the applied use of these principles and tools, the transfer and use of new knowledge and skills can be deepened to facilitate better improvement outcomes for the social determinants of health like decreasing stress in the workplace, increasing graduation rates, or decreasing wait time in an ED department.

By the end of the webinar, participants will be able to:

Summarize the steps on the journey of improvement;
Analyze a system for improvement;
Use various tools of improvement science;
Summarize a theory of improvement; and
Clarify the role of inquiry in improvement.

Accreditation Statement(s)
Walden University is a designated provider (ID# 123343) of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc.

Walden University is an approved provider of CPH recertification credits by the National Board of Public Health Examiners.

ADA Accommodation Statement
If you need accommodations to attend this webinar, please e-mail [email protected].